Return & Support
退款会退到哪里?可以更换收款方式吗?
FlooESIM Team2026-09-22
系统退款根据订单原有的成功付款记录发起,并交由对应支付渠道处理。请以订单的实际支付方式核对退款,不要将订单编号、支付渠道交易编号和退款编号混为一谈。
网站的系统退款流程不提供自行填写新收款账户的入口。若原支付工具已失效、账户发生变化或无法识别退款,请联系原支付机构,并向客服提供订单编号和必要的处理信息,核实后续安排。
支付渠道受理、网站显示退款成功和银行或钱包实际入账可能处于不同处理阶段。到账时间由相关机构处理情况决定,请查看原付款工具的记录,并保留退款相关通知。
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