How can I check refund progress and the refunded amount?

Open My Orders in your account area and select the order by its order number. Review the refund status and refunded amount shown in the details, and confirm that this is the order covered by your request. A processing status means that a further result is pending. A successful status means that the system has confirmed the corresponding refund result. If it fails or remains unchanged, give support the order number and current message. The time a request was submitted is not proof of completion. If an order contains several products and only some are handled in this case, the refunded amount may be less than the original amount paid. The overall order status may also remain unchanged until the applicable refund is complete. Check the products and amount covered by this case. Compare the website result with the credit in the original payment account. Keep the records and contact support if the amount, currency or credit information is unclear.