Plans & Rates
How do I check currency, order amounts and payment records?
FlooESIM Team2026-09-22
Before paying, check the currency and final amount displayed at checkout along with the variant, quantity and any applied discount. The same number in different currencies does not represent the same price.
Use a payment method currently offered at checkout. Afterwards, verify the order's payment status and amount paid, and retain the payment-channel transaction record.
If your payment provider converts currency or lists separate charges, ask that provider about its breakdown. Order and account records may use different presentation methods, so a numeric difference alone does not establish a duplicate charge.
For a payment check, provide the order number, payment channel, transaction time, amount and relevant channel transaction ID. Hide full card numbers and verification codes. See Return & Support for refund destination and progress information.
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