Plans & Rates
What happens when data runs out, and can I top up or combine plans?
FlooESIM Team2026-09-22
First determine whether the issue is an exhausted total allowance, exhausted daily allowance, reduced speed after a threshold or an expired plan. The next step depends on the purchased data type and its rules.
If usage information is available in your account, you can compare it with device statistics. The measurement period, scope and supplier records can differ, so ask support to check the plan records when figures are unclear.
Top-ups, additional data and combining plans depend on the product and features currently offered. Do not assume every plan has a renewal option or that buying again automatically credits the existing eSIM.
Before buying another plan, check whether it comes with new credentials, needs a separate installation and has its own activation rule. If you want to continue using the original eSIM, give support its order number and confirm the available options first.
Recommendation
All ContentRelated Recommendations
Plans & Rates
How do starting prices, variant prices and the amount paid differ?
Distinguish a destination minimum from the selected variant price and the final checkout amount.
2026-09-22
Plans & Rates
How do total-data, daily-data and unlimited plans differ?
Understand data allocation and check reset times, speed conditions and fair-use rules.
2026-09-22
Plans & Rates
How should I understand plan days, activation deadlines and expiry?
Separate installation or activation deadlines from the plan validity period and its starting rule.
2026-09-22